Antivirus / Security
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The University of Arkansas provides free installations of Symantec AntiVirus for students, faculty, and staff for off-campus and on-campus computers. Those living in residence halls are required to install this software. Symantec Endpoint Security includes antivirus and antispyware protection, as well as firewall, intrusion prevention, and other security features.
Before you install Symantec AntiVirus
- It is important to make sure you've uninstalled other antivirus software such as free trials or older versions of Symantec, Norton, McAfee, PCCillin, etc. before installing Symantec AntiVirus from the university.
- Windows: Go to Programs and Features in the Control Panel to remove the old software.
- Mac: In Applications, go to your existing antivirus software folder and use the Uninstaller to remove the software. If there is no Uninstaller, delete your antivirus software and its related folders.
- Your UARK username and password are required to download Symantec AntiVirus. If you haven't done so, activate your UARK account. For more information, see New Account.
For computers that are used primarily on campus, download our managed Symantec AntiVirus package. This allows us to manage the antivirus updates for computers on campus.
For computers that are used primarily off campus, download our unmanaged Symantec AntiVirus package. With the unmanaged software, you are responsible for keeping it updated. If you use your computer at a Greek house, you will use the off-campus version.
In compliance with state security guidelines and working with the Computing Activities Council (CAC), IT Services has developed and defined the security standards for the university. For more information on IT Security at the university, go to security.uark.edu.
Phishing and Spam
Everyone has received unsolicited email, either advertising a product (spam) or asking for personal information (phishing). Here are some tips for protecting your personal information:
- Don't respond to any email requesting your username and/or password. The University of Arkansas will never ask for a password via email. Don't trust email from unknown sources.
- Don't download attachments that are unexpected or from an unknown source. Most email viruses are distributed through attachments.
- Set up email spam and virus filtering.
Security is an important concern for everyone. Here are some tips for keeping your computing environment secure:
- Don't trust a web form when the website address does not match the name of the institution it claims to represent.
- Be cautious about file sharing, and don't share access to your computer with strangers.
- If you're off campus, check for updates to your Symantec AntiVirus software regularly.
- Back up your computer data regularly.
- Choose secure passwords that no one can guess, and never write your password down in a vulnerable place. If you suspect your password has been used by someone else, change it immediately using Password Manager.