2015 News Archive

Systemwide ERP Request for Proposals Announced

The University of Arkansas System Board of Trustees announced a request for proposals (RFP) in October for support to manage the process of acquiring and implementing new enterprise resource planning (ERP) software. 
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Upcoming Changes to Blackboard Learn Courses

Starting Wednesday, August 12, Blackboard Learn courses will be created automatically for all ISIS-managed classes being taught each semester as part of an ongoing process to integrate Blackboard Learn and ISIS.
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IT Services Announces Change in Reporting Structure

IT Services announces a temporary change in the reporting structure for some technical teams to address the upcoming retirement of Cathleen Middleton, associate CIO, who is responsible for the Enterprise Systems Infrastructure division.
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Virtualization Issue Resolved

IT Services has resolved a performance issue with the virtualization environment that caused intermittent slowness and outages for some services, including Exchange, MyDocs, Gizmo, SharePoint, ImageNow and directory.uark.edu.
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Chris McCoy Named as New CIO at the University of Arkansas

Chris McCoy has been named the associate vice chancellor for information technology and CIO at the University of Arkansas. Beginning July 20, 2015, he will report to the interim VCFA Tim O’Donnell and Provost and Vice Chancellor for Academic Affairs Ashok Saxena.
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Kofax Capture Emergency Maintenance Scheduled for 4 p.m. Today

IT Services will perform emergency maintenance from 4 to 5 p.m. today, April 21, to address a problem with Kofax Capture Front Office Server scanning software that is affecting emPower and ImageNow users who use Kofax Capture or Kofax Front Office Server to scan documents.
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Data Center Maintenance, April 13 and 14

IT Services will perform annual, preventative maintenance in the Data Center from 5 p.m. to midnight on Monday, April 13, and Tuesday, April 14, to ensure the reliability of uninterruptible power supply units.
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University Technology Professionals Recognized for VMware Contributions

VMware recently awarded Will Allred, associate director of technology for Walton College of Business; Michael Davis, virtual infrastructure administrator for Information Technology Services; and Scott Zemke, director of technology for Fay Jones School of Architecture, as 2015 vExperts.
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Qualtrics Research Suite Demonstrations and Q&A, February 6

A Qualtrics online survey workshop, featuring demonstrations and a question and answer session, will be offered for students, faculty and staff between 9:30 a.m. and 4:30 p.m. on Friday, February 6, in the Arkansas Union computer lab team room (A354).
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IT Services Working Around the Clock to Resolve Storage Problem

Over the weekend, IT Services performed emergency maintenance in an effort to resolve an ongoing storage infrastructure problem that has caused brief, intermittent outages for services such as MyDocs, SharePoint, Exchange, Gizmo, emPower, Newswire, OmniUpdate and wireless authentication.
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