IT Services Leadership
Chief Information Officer
Associate Vice Chancellor
Steve Krogull is the associate vice chancellor of information technology services. Steve joined IT Services from the University of Wisconsin at Madison, where he served in several leadership roles covering research support, learning solutions and systems engineering. Before Madison, Steve was an adjunct assistant professor and an instructional designer. He has a B.S. in radio-television communications and an M.S. in educational media from Southern Illinois University at Carbondale.
Stephen Tycer serves as the chief information security officer. He has more than 20 years' experience working with compliance standards, technology and network security management. He comes to the U of A from Oil States International in Houston, Texas, where he served as the corporate security manager responsible for global IT security strategy. He has a B.S. in computer science from Texas State University.
Enterprise Infrastructure Systems
Dinesh Hegde is associate chief information officer for enterprise infrastructure systems and operations. With over 25 years of IT leadership experience, he manages a portfolio of complex programs and projects spanning the entire campus. Hegde oversees projects including governance and infrastructure security strategies and policies, cloud infrastructure, service resilience and availability, issue monitoring and tracing, financial optimization, and technology talent development.
Research and Academic Technology
Ian Czarnezki is the associate chief information officer for research and academic technologies. Czarnezki is responsible for improving and optimizing institutional processes and technologies to increase learning opportunities and to better leverage research data to find collaboration and funding opportunities. Czarnezki has had a variety of roles in higher education administration for the past two decades at Kansas State University, Clemons University, University of Central Florida, University of Texas Health Science Center, and University of Missouri.
Enterprise Applications & Data Systems
Don Ussery is the associate chief information officer for enterprise applications and data services, where his responsibilities include the deployment and standardization of enterprise application systems. He directs multiple teams focused on enterprise resource planning (ERP), data warehousing, data management, knowledge management, and campus applications. Under his leadership, these teams navigate the complexities of information systems, providing innovative solutions that enable and sustain the strategic plans and initiatives of the university. Don brings over three decades of IT experience to his current position at the university, including significant contributions to IT operations at the University of Wisconsin-Madison.
Enterprise Service Management
Selena Hriz is the associate chief information officer for enterprise service management. She is responsible for building technology service strategies that enable students, faculty, and staff to accomplish their goals. By building relationships across campus, Selena integrates feedback that enhances the offerings of Enterprise IT. Her focus is on maturing customer-enabled IT services and articulating the strategy that will evolve our user experience. Previously, Hriz served as the director of project management for IT Services, collaborating with other campus departments to meet federal audit and compliance standards as well as managing projects. She received her bachelor's degree from the U of A and is also pursuing her master’s degree in human resources development.