Student Account Security: Multi-Factor Authentication

As part of an ongoing commitment to secure student data, incoming students for the fall 2021 semester will be enabled for multi-factor authentication on September 8. This service is already enabled for returning students and university employees.

About Multi-Factor Authentication Opt In Early

Warning! Always keep your smartphone charged and with you when accessing online services for exams, coursework, labs, etc.

What to Expect

Starting September 8, you will be prompted to provide additional information to verify your login for any UARK online service like Blackboard, Zoom or email. You will have the option to "Skip" for up to 14 days. After 14 days, you will be required to complete the registration or lose access to your account. For assistance, follow the instructions to register for multi-factor authentication.

Heads up! The Microsoft Authenticator app is the recommended method for verifying your account access. Students without a smartphone or the ability to receive text messages should create a ticket. You will be contacted by the IT Help Desk about alternatives for multi-factor authentication.

Update Security Info

For the best experience , please update your security information before you are required to register for multi-factor authentication.

  1. From the web browser on your computer, go to and log in with your information. 
  2. Click Edit Security Info on the right. You might be prompted to verify access to view this page.
  3. Update your phone number to your current personal number by clicking Change. You must use a number for a phone that you have access to at all times. 
    Wait! If you do not update your phone number, you will be unable to access your UARK account.