How to Register with Multi-Factor Authentication (MFA)

Heads up! For the most up to date information and resources, visit the IT Help Portal to browse a full list of services and instructions.

Multi-factor authentication (MFA) is required for all student, faculty, and staff UARK accounts. After activating your UARK account, follow the steps below to register for MFA. 

For printable instructions, download the New Account Setup PDF. For assistance, create a ticket or contact the IT Help Desk.

You need your mobile device and computer on hand in order to complete the registration steps. 

  1. From the web browser on your computer, go to and log in with your account information.
    Note: If you don't remember your UARK password, contact the IT Help Desk.

  2. You will be asked to provide more information. Click Next.
    Note: If you do not receive this notification, you may already be registered for MFA.
    Screenshot of dialog box from UARK login that says "More information required. Your organization needs more information to keep your account secure. Skip for now, Use a different account, Learn more, Click Next."

  3. You will be prompted to set up the Microsoft Authenticator app. 
    Screenshot of microsoft's screen to set up the authenticator app.

  4. Click Download now, or use the direct link below:
  5. Heads up! The first time you open the app, you will be asked to grant access and allow notifications.
    • You are required to allow notifications and grant access to the device camera.
    • If you skip these steps or answer "Don't allow," the setup process cannot be completed.

      Screen prompt to allow or not allow notifications. Tap Allow.

  6. From the Authenticator app, tap Add Account. Select "Work or school account," and enter your UARK account information.

  7. A QR code will appear on your computer. Point your phone camera at your computer screen where the code is displayed. The code will be scanned automatically.

  8. The Authenticator app on your phone will display a 2-digit number to enter on your web browser screen.  Click Yes.

  9. The Secure Info screen will appear confirming that your registration is complete. If the Default Sign-in Method listed does not say Authenticator App, click Change and then select Authenticator App from the drop-down menu. Click Confirm. 

Be prepared! Make sure your mobile device is charged and with you whenever you need to access UARK services, whether on or off campus.

For the first couple of days after you begin using MFA, Microsoft might require you to verify your account multiple times across your devices.