Maintenance Schedules

Scheduled maintenance is performed on the following systems as needed within these published time frames. 

For upcoming scheduled maintenance, see the IT Status Monitor. 

Campus Network

Sunday, 12:30 a.m. to noon

Services potentially affected or interrupted by campus network maintenance include campus internet access, Wi-Fi, VPN, the university web presence, all online services, departmental networks, Data Center equipment and other services normally accessed through the campus network.

Blackboard Learn

Thursday and Friday, 1 to 5 a.m.

Routine Blackboard Learn maintenance is scheduled as-need on Thursday or Friday from 1 to 5 a.m. Major upgrades are normally scheduled up to two times per year when impact is minimal to users. 

UAConnect

Saturdays, 2 a.m. to noon
Sundays, 2 a.m. to noon

UAConnect is unavailable for regular maintenance from 2 a.m. to noon every Saturday and Sunday.

Workday

Saturdays, 1 to 4 a.m.

Workday is unavailable during weekly, monthly and quarterly maintenance. Weekly maintenance occurs every Saturday from 1 to 4 a.m. Visit the Workday Maintenance Downtime page for more information (login required)

Windows Servers

Saturday, 12:30 a.m. to noon

Significant upgrades to Windows servers managed by IT Services are scheduled for minimal impact on the users of a particular system. Routine maintenance typically includes OS and application patches, driver updates, and firmware updates.

Open Systems

Saturday, 8 a.m. to noon

Open Systems maintenance can potentially affect or interrupt a variety of services, including UAConnect, Blackboard, Java production, web hosting, UARK WordPress, Listserv, Sophos, RazorGrant, RazorVault, Echo360, LDAP, SAS, Data Warehouse, UC4, Isofax, Foglight, Netbackup, Oracle database and MySQL database.

 

Last reviewed: 07-28-2020