Troubleshoot Your Browser

Use this checklist to resolve problems accessing web applications like UAConnect, Workday or Blackboard.

If you can't resolve your problem using the following information, report the issue to the IT Help Desk.

Be safe! To protect your information, make sure you log out completely by closing the browser window and quitting the web browser. 

Chrome

• Update Chrome
• Clear your cache
• Enable JavaScript
• Allow pop-ups
• Manage cookies

Firefox

• Update Firefox
• Clear your cache
• Allow pop-ups
• Manage cookies

Microsoft Edge

• Update Edge
• Clear browsing data
• Allow pop-ups
• Manage cookies

Internet Explorer

• Update Internet Explorer
• Clear temporary internet files
• Enable JavaScript
• Allow pop-ups
• Manage cookies

Safari

• Update Safari
• Clear browsing history
• Enable JavaScript
• Allow pop-ups
• Manage cookies