Polycom Basic Features

Join a Scheduled Meeting

The Polycom conference phone is registered to the conference room where it is located. When a meeting is scheduled in Outlook with the conference room set as the location, the Polycom will display a meeting reminder. Tap Join to start the meeting. 

Invitees can join in person or remotely from Microsoft Teams. 

Initiate a Conference Call

  1. Call a contact from the Polycom conference phone.
  2. After the contact answers, tap Add Participants.
  3. Enter another contact's number, or select from Contacts or Recent Calls.
  4. Tap Dial. Repeat these steps for each additional participant.

Mute a Conference Participant

During a conference call, select a participant and then tap Mute.

The muted participant can hear everyone, but no one can hear the muted participant.

Hold/Resume a Conference Call

While a call is in progress, tap Hold. This places all conference participants on hold.

Tap Resume to re-enable all participants to hear the audio. 

Merge Calls into a Conference Call

If you have an active call and another call on hold, you can merge them into a conference call. 

While on an active call, select the held call from the Calls screen and then tap Merge. 

Record a Call

Before recording a conference call, you will need to connect a USB flash drive to the Polycom. 

During an active call, tap Menu and select Start Recording. The recording icon displays at the top of the Call screen.