IT Services Word Usage

For the correct spellings and capitalization of software titles, see the listing in the Software Database.

1GB (no space between number and unit)

2-D, 3-D

4x4

64-bit

Access Network

add-on

address book

advice (noun)

advise (verb)

after-hours (preceding adjective), after hours (prepositional phrase)
Example: Our after-hours lab is open after hours.

a.m.

antivirus (see Symantec for more)

auto-route

backup (noun or adjective), back up (verb)
Example: Back up your files so that you will have a backup.

-based (hyphenate words using "-based")

birth date

Blu-ray

BrioQuery

browser-safe

built-in

campuswide, universitywide, statewide

case-sensitive

CC (noun), cc (verb), cc’d, cc’ing

CGI

chat room

check box (noun)

check mark

checkout (noun or adjective), check out (verb)
Example: You can check out items during checkout time.

client-side

co-locate (not colocate or co locate)

Core Network

cross-platform

Ctrl (Control key)

Data Center Network

department tech support (not tech partners)

dialogue

dialog box

DOC file

double-click

drag-and-drop (adjective), drag and drop (verb)
The user should drag and drop when in a drag-and-drop environment.

drop-down (noun or adjective), drop down (verb)
Example: The drop-down menu will drop down.

e.g. "for example" (see i.e.)

effect (noun), affect (verb)

email

end user (noun), end-user (adj)

Ethernet

EXE file, EXEs (plural)

faculty at large

FAQ, FAQs

favicon

fax

FileMaker

filename

fine-tune

first come, first served

first-person

follow-up (adjective), follow up (verb)
Example: You should follow up the meeting with a follow-up meeting.

frontline

full-time (adjective), full time (adverb)
Example: She works full time at a full-time job.

GB (Gigabyte)

Gb (Gigabit)

GIF file, GIFs (plural)

hands-free

hands-on (adjective)

hard drive

Help desk
Specifically: IT Help Desk, Blackboard Help Desk 

high-end

high-speed

high-tech

homegrown

home page

HTML, HTML file

ID, IDs

i.e. "that is" (see e.g.)

in-house

internet (lowercase per AP as of 2016)

IT Help Portal

JavaScript

JPG file, JPGs (plural)

layout (noun or adjective), lay out (verb)
Example: Lay out the Web page so that the layout works.

Listserv

login (noun or adjective), log in (verb)
Example: Use your login to log in to your account.

logout (noun or adjective), log out (verb)
Example: When users log out of the system, they will see the logout screen.

lookup (noun or adjective), look up (verb)
Example: Use the lookup function to look up the item.

lowercase

mail server

MB (megabyte)

Mb (megabit)

mouseover (noun, adjective), mouse over (verb)
Example: A mouseover event allows the user to mouse over the text for more information.

multimedia (not a proper noun)

MyDocs

non-breaking (space)

non-UARK

on-site

off-campus (adjective), off campus (prepositional phrase)

on-campus (adjective), on campus (prepositional phrase)
Example: He lives on campus because on-campus housing is cheaper.

off-topic (adjective), off topic (prepositional phrase)
Example: The off-topic conversation was off topic.

OmniUpdate
Also: OU Campus 

on-demand (adjective), on demand (prepositional phrase)
Example: On-demand learning is available on demand.

one-on-one

online

on-screen (adjective), on screen (prepositional phrase)
Example: The on-screen help images can be seen on screen.

open-source (adjective), open source (noun)
Example: This open-source software uses code that is open source.

part-time (adjective), part time (adverb)
She works part time at a part-time job.

Password Manager

PC

PDF file, PDFs

Perceptive Content

pickup (noun or adjective), pick up (verb)
Example: Pick up your ID during ID pickup.

PIN

plug-in

p.m.

PNG file, PNGs (plural)

pop-up (noun or adjective), pop up (verb)
Example: A pop-up window will pop up on your screen.

postproduction

PPT file

print job

printout

QuickTime

read-only

real-time (adjective), real time (noun)
Example: Their real-time support is in real time.

ResNet

right-click

rollout (noun or adjective), roll out (verb)
Example: We will roll out the new software on the rollout date.

S-PLUS

SSH, SSHing

scan bed

screenshot

server-side

setup (noun or adjective), set up (verb)
Example: Read the setup instructions so that you can set up the application.

SharePoint Web Part

smartphone

Social Security number

spam

spell-check

SQL Server

stand-alone

Student Technology Center or Student Tech Center (not STC)

students, faculty and staff (lowercase)

subdirectory

Symantec AntiVirus (Symantec capitalizes "V" in "AntiVirus")

Tech Articles

Tech Spot labs (not General Access Computing Labs or GACLs)

Technology Enhanced Classrooms

text-based

text-only (adjective)

third-person

time-out (noun or adjective), time out (verb)
Example: If the time-out limit is too short, your session might time out.

toolbar

turnaround (noun or adjective), turn around (verb)

TXT file

UARK

UARK Gmail

UARK username

University of Arkansas

university (when not part of the full name)

University ID card

Unix

up-front

up-to-date

uppercase

user-friendly

username (lowercase unless form field label or first in sentence)

videoconferencing

vLab

voice mail

walk-ins

web (lowercase per AP style as of 2016)

webcam

webcast

webmaster

website

Wi-Fi (always capitalized)

widespread

work order

workaround

workspace

workstation

workweek

XLS file

Updated 05/09/2017


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