IT Services Word Usage
For the correct spellings and capitalization of software titles, see the listing in the Software Database.
1GB (no space between number and unit)
after-hours (preceding adjective), after hours (prepositional phrase)
Example: Our after-hours lab is open after hours.
antivirus (see Symantec for more)
backup (noun or adjective), back up (verb)
Example: Back up your files so that you will have a backup.
-based (hyphenate words using "-based")
campuswide, universitywide, statewide
CC (noun), cc (verb), cc’d, cc’ing
check box (noun)
checkout (noun or adjective), check out (verb)
Example: You can check out items during checkout time.
co-locate (not colocate or co locate)
Ctrl (Control key)
Data Center Network
department tech support (not tech partners)
drag-and-drop (adjective), drag and drop (verb)
The user should drag and drop when in a drag-and-drop environment.
drop-down (noun or adjective), drop down (verb)
Example: The drop-down menu will drop down.
e.g. "for example" (see i.e.)
effect (noun), affect (verb)
end user (noun), end-user (adj)
EXE file, EXEs (plural)
faculty at large
first come, first served
follow-up (adjective), follow up (verb)
Example: You should follow up the meeting with a follow-up meeting.
full-time (adjective), full time (adverb)
Example: She works full time at a full-time job.
GIF file, GIFs (plural)
Specifically: IT Help Desk, Blackboard Help Desk
HTML, HTML file
i.e. "that is" (see e.g.)
internet (lowercase per AP as of 2016)
IT Help Portal
JPG file, JPGs (plural)
layout (noun or adjective), lay out (verb)
Example: Lay out the Web page so that the layout works.
login (noun or adjective), log in (verb)
Example: Use your login to log in to your account.
logout (noun or adjective), log out (verb)
Example: When users log out of the system, they will see the logout screen.
lookup (noun or adjective), look up (verb)
Example: Use the lookup function to look up the item.
mouseover (noun, adjective), mouse over (verb)
Example: A mouseover event allows the user to mouse over the text for more information.
multimedia (not a proper noun)
off-campus (adjective), off campus (prepositional phrase)
on-campus (adjective), on campus (prepositional phrase)
Example: He lives on campus because on-campus housing is cheaper.
off-topic (adjective), off topic (prepositional phrase)
Example: The off-topic conversation was off topic.
Also: OU Campus
on-demand (adjective), on demand (prepositional phrase)
Example: On-demand learning is available on demand.
on-screen (adjective), on screen (prepositional phrase)
Example: The on-screen help images can be seen on screen.
open-source (adjective), open source (noun)
Example: This open-source software uses code that is open source.
part-time (adjective), part time (adverb)
She works part time at a part-time job.
PDF file, PDFs
pickup (noun or adjective), pick up (verb)
Example: Pick up your ID during ID pickup.
PNG file, PNGs (plural)
pop-up (noun or adjective), pop up (verb)
Example: A pop-up window will pop up on your screen.
real-time (adjective), real time (noun)
Example: Their real-time support is in real time.
rollout (noun or adjective), roll out (verb)
Example: We will roll out the new software on the rollout date.
setup (noun or adjective), set up (verb)
Example: Read the setup instructions so that you can set up the application.
SharePoint Web Part
Social Security number
Student Technology Center or Student Tech Center (not STC)
students, faculty and staff (lowercase)
Symantec AntiVirus (Symantec capitalizes "V" in "AntiVirus")
Tech Spot labs (not General Access Computing Labs or GACLs)
Technology Enhanced Classrooms
time-out (noun or adjective), time out (verb)
Example: If the time-out limit is too short, your session might time out.
turnaround (noun or adjective), turn around (verb)
University of Arkansas
university (when not part of the full name)
University ID card
username (lowercase unless form field label or first in sentence)
web (lowercase per AP style as of 2016)
Wi-Fi (always capitalized)