Email Contact Groups

Create email contact groups in Outlook 2010 and 2013, Outlook 2011 and 2016, or macOS Mail (OS X Mail). Contact groups appear as items in your Outlook contact list and allow you to send messages and schedule calendar events with everyone in the contact group at one time.

Outlook 2010, Outlook 2013 and Outlook 2016 (Windows)

Contact groups created in Outlook 2010, 2013 or 2016 will sync with the Office 365 Outlook Web App and will be available in your contact list at outlook.office.com.

  1. Open Outlook. Click Contacts on the left (in Outlook 2013 and 2016, click People at the bottom of the window).
  2. Click "New Contact Group."
  3. Enter a name for the group.
  4. Click Add Members. Click "From address book."
  5. Add email addresses from your personal contacts or the Global Address List (Exchange users only). You can also manually enter other email addresses in the Members field at the bottom.
  6. Click OK. Click Save (in Outlook 2013 and 2016, click Save & Close).

Your new contact group will appear in your contacts in Outlook.

Outlook 2011 and Outlook 2016 (Mac)

Contact groups created in Outlook 2011 and Outlook 2016 will not sync with the Office 365 Outlook Web App and will not be available in your contact list at outlook.office.com.

Note: If you are using Outlook 2016, it is necessary to first open the Outlook menu, select Preferences, click General under Personal Settings, and uncheck the "Hide On My Computer Folders" box. Close the Preferences window and follow the instructions below. 

  1. Open Outlook. Click Contacts on the left (in Outlook 2016, click the People tab on the bottom).
  2. Click New and select Contact Group (in Outlook 2016, click "New Contact Group"). 
  3. Enter a name for the group.
  4. Double-click the Name or Email field and start typing the contact's information to search your contacts and the Global Address List (Exchange users only). Press Enter or click the next row to add the contact to the group.
  5. Click Save & Close.

To send email to a contact group, click the contacts icon next to the To field in a new message, and search in All folders. Select your contact group.

Troubleshooting

If the Contact Group button is grayed out, you may need to change a setting in Outlook preferences.

  1. Open Outlook. From the Outlook menu, click Preferences.
  2. Click General. Uncheck the "Hide On My Computer folders" box.
  3. Click Close.

macOS Mail (OS X Mail)

Create a contact group for macOS Mail (OS X Mail) using Contacts.

  1. Open Contacts.
  2. Open the File menu. Click New Group.
  3. Enter a name for the group and press Enter.
  4. Click Directory Services. Drag and drop contacts to the new group on the left.
  5. Click Close.

Enter the new contact group name into the To field of a new message to send to your new list.

Updated 01/09/2017


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