UARK Wi-Fi Mobile Setup

Problems logging into UARK Wi-Fi? We're working on it! Please report issues to the IT Help Desk at 479-575-2905 or online at askit.uark.edu.

UARK Wi-Fi is the secured network for UARK users, offering unrestricted internet access to all web locations and services. Guests on campus can connect to UARK Guest Wi-Fi. Visitors from participating institutions can get online using the eduroam network.

IT Services supports a number of mobile devices including iPhone, iPad and Windows Phone. Limited support is available for Androids due to the variety of operating systems available for these devices. IT Services does not support Blackberry.

Apple Mobile Setup

  1. Tap Settings.
  2. Tap Wi-Fi. Tap On.
  3. Select UARK Wi-Fi from the list of available networks. 
  4. Enter your UARK username and password.
  5. Tap Join.
  6. If you get a certificate warning, tap Trust.

Troubleshooting Note: If you are experiencing problems connecting, remove the connection profile from your device and create a new one. To remove the connection:

  1. Open Settings. Tap Wi-Fi.
  2. Tap the Info icon to the right of the wireless network.
  3. Tap "Forget this Network."

Follow the setup instructions above to create a new connection.

Windows Phone Setup

  1. On Start, flick left to view the App list. 
  2. Tap Settings.
  3. Select Wi-Fi. Make sure Wi-Fi networking is set to On.
  4. Ensure the "Notify me when new networks are found" box is checked.
  5. Select "UARK Wi-Fi" from the list of available networks.
  6. Enter your UARK username and password.
  7. Tap Done.

Troubleshooting Note: If you are experiencing problems connecting, remove the connection profile from your device and create a new one. To remove the connection:

  1. Tap Start and then Settings.
  2. Tap the Connections tab and choose Wireless Manager.
  3. Tap Menu, and select "Wi-Fi Settings". 
  4. Select the wireless profile to be deleted. Tap Menu and choose Remove Settings.

Follow the setup instructions above to create a new connection.

Updated 06/30/2016


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