CNAME Records

CNAME records are aliases for existing A or AAAA records, and can stand alone or as part of a host record. In the Infoblox GUI, the terms “CNAME” and “alias” are used interchangeably.

All changes to records in Infoblox go through a workflow approval process to ensure data integrity.

Adding a CNAME to a Host Record

  1. Log into https://passage.uark.edu with your UARK username and password.
  2. Click Search in the top right and enter the Host record being modified. 
  3. Select the correct Host record in the results pane.
    Note: It is normal for multiple results to be returned for a single record.
  4. Select the Aliases tab.
  5. Click the plus (+) icon and a new line will appear.
  6. In the Aliases field, enter the desired alias (CNAME) as a fully qualified domain name (FQDN).
  7. Click Save & Close and then enter a comment in the dialog box. This gives additional information to the individual handling workflow approvals and is a required field.

Adding a CNAME to an A or AAAA Record

  1. Log into https://passage.uark.edu with your UARK username and password.
  2. Click the Data Management tab.
  3. Select the default DNS View.
  4. Click the dropdown arrow next to the Add button.
  5. Under Record, select CNAME Record. Click Select Zone.
  6. In the Find text box, enter either “ddns.uark.edu” or “uark.edu.” Click Go and then click OK.
  7. In the Alias field, enter the desired alias (CNAME).
  8. In the Canonical Name field, enter the A/AAAA record being aliased.
    Note: Include “.ddns.uark.edu” or “.uark.edu” as appropriate.
  9. Click Save & Close and then enter a comment in the dialog box. This gives additional information to the individual handling workflow approvals and is a required field.

Updated 10/31/2017


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