Domain Name Servers (DNS)

Request Infoblox TrainingRequest Website DNS

Eligibility

IT administrators

Support

IT Help Desk

Need Help Now?

Chat with Tech Support

IT Services provides domain name services including the ability to add or change domain names, request vanity DNS for hosted websites, and manage workstations and printers.

Campus DNS servers are configured automatically on most devices using DHCP. Devices that are using static IPs or are not using DHCP must be configured with the following:

  IPv4 IPv6
Primary DNS 10.250.1.50 2604:fc00:c:250::1:50
Secondary DNS 10.58.8.50 2604:fc00:dc:1061::8:50

For security reasons, access to outside DNS servers like Google DNS or Open DNS is not allowed. See the UARK DNS Policy.

Get Started

Add or Change Domain Names

When a DHCP-enabled system has been migrated to the private IP space, it will automatically generate a DNS record in the ddns.uark.edu zone based on the hostname. Devices with static configurations may require an update to the DNS record. The hostname configured on the system should match the desired DNS name.

Updates must come from the department's tech support by changing the record in Infoblox (passage.uark.edu). Devices with DHCPAdmin.uark.edu records will need to have those records purged before dynamic DNS hostname updates will function properly. 

To request records in the uark.edu zone, create a ticket

Infoblox Access

Access to Infoblox for departmental technicians is provided after completion of a training session offered by IT Services. To request training, create a ticket.  

Hosted Websites

A vanity DNS is a specialized or individualized name used in the URL, such as mydepartment.uark.edu. To request a vanity DNS address for a university hosted website, create a ticket

Note: Some university hosting services allow DNS name request for your website as part of the web hosting request process. Other hosting services will require that you set up the hosting before submitting a domain name request.

Workstations and Printers

A DNS alias for a desktop system can simplify working remotely by making the name easier to remember. An alias is also useful if you are on an IP network where the IP numbers change periodically.

Attention: IT Services strongly recommends that all printers be referenced by DNS alias rather than a direct IP address. This is critical on networks using the Network Registration System.

More Information

Infoblox Tech Articles

Updated 10/31/2017