Domain Name Servers (DNS)
IT Services provides domain name services including the ability to add or change domain names, request vanity DNS for hosted websites, and manage workstations and printers.
Campus DNS servers are configured automatically on most devices using DHCP. Devices that are using static IPs or are not using DHCP must be configured with the following:
For security reasons, access to outside DNS servers like Google DNS or Open DNS is not allowed. See the UARK DNS Policy.
Add or Change Domain Names
DHCP-enabled systems automatically generate a DNS record in the ddns.uark.edu zone based on the hostname. Devices with static configurations may require an update to the DNS record. The hostname configured on the system should match the desired DNS name.
Updates must come from the department's tech support by changing the record in Infoblox (passage.uark.edu). Devices with legacy DHCPAdmin records will need to have those records purged before dynamic DNS hostname updates will function properly.
To request records in the uark.edu zone, create a ticket. Note: DNS updates are approved at noon and 5 p.m. by the on-call network engineer.
Access to Infoblox for departmental technicians is provided after completion of a training session offered by IT Services. To request training, create a ticket.
A vanity DNS is a specialized or individualized name used in the URL, such as mydepartment.uark.edu. To request a vanity DNS address for a university hosted website, create a ticket.
Note: Some university hosting services allow DNS name request for your website as part of the web hosting request process. Other hosting services will require that you set up the hosting before submitting a domain name request.
Workstations and Printers
A DNS alias for a desktop system can simplify working remotely by making the name easier to remember. An alias is also useful if you are on an IP network where the IP numbers change periodically.
Attention: IT Services strongly recommends that all printers be referenced by DNS alias rather than a direct IP address. This is critical on networks using the Network Registration System.
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