Computers, printers, scanners, digital cameras, digital media players and internal parts must be tested by the Service Center and returned within 15 days of the original receipt.

Note: You cannot return custom ordered systems, demo units and clearance computers.

Defective, current-version software may be exchanged for the same product within 30 days of purchase. Other open box software is non-returnable. To resolve issues with installed software after purchase, please bring the device to the Service Center.

Note: You cannot return video games once opened.

Defective accessories and consumables can be exchanged for the same product but not refunded.

Note: You cannot return open box accessories and consumables.