The original sales receipt must accompany all returns. Refunds and exchanges are provided for up to 30 days from the date of sale. Any open box returns must include all original packaging and materials and may incur a 15% restocking fee. Exceptions may apply.

Devices and Hardware

Computers, printers, scanners, digital cameras, digital media players and internal parts must be tested by the Service Center and returned within 15 days of the original receipt.

Note: You cannot return custom ordered systems, demo units and clearance computers.


Defective, current-version software may be exchanged for the same product within 30 days of purchase. Other open box software is non-returnable. To resolve issues with installed software after purchase, please bring the device to the Service Center.

Note: You cannot return video games once opened.


Defective accessories and consumables can be exchanged for the same product but not refunded.

Note: You cannot return open box accessories and consumables. 

About the Tech Store

The Tech Store provides academic discounts, as well as installation and repairs on Apple and Dell devices. Stop by our on-campus location or shop online.


Monday - Friday
8 a.m. - 5 p.m.

Saturday - Sunday