How to Change Your Authentication Method

Heads up! To avoid getting locked out of your account, use a current number for a phone you have with you at all times. Log into account.uark.edu to update your security info. 

To change your authentication method:

  1. Go to account.uark.edu and log in with your @uark.edu email address and password.
    Note: You might be required to verify your account with your current authentication method.
  2. Click “Edit Security Info” on the right under Manage Account. 
  3. If the Default Sign-in Method listed does not say Authenticator app, click "Change" and then select Authenticator app from the drop-down menu. Click Confirm.
  4. If Authenticator app is not listed, follow the instructions below to add it.

    Screenshot of security info screen list of authentication methods for your UARK account

*If the Authenticator app is not listed:

  1. Click "+Add sign-in method."
  2. Select Authenticator App and click Add. 
  3. Follow the on-screen instructions to set up the app. 
  4. For detailed instructions, skip to Step 3 on the How to Register for Multi-Factor Authentication page.