Report Abusive Email and Expand Headers

When you receive abusive email such as phishing scams or spam, report it to abuse@uark.edu. Learn more about recognizing phishing scams and spam.

UARK Gmail (email.uark.edu)

When reading email in web-based UARK Gmail, you can report abusive email to Google securteam by following these instructions.

Expand Headers

You can also report spam or abusive email with expanded headers. Expand headers and forward to abuse@uark.edu by following these instructions:

  1. Expand the email header
  2. Highlight the header information and copy.
  3. Return to the spam email or abusive message and click Forward. 
  4. Paste the header information into the body of the email.
  5. Enter "abuse@uark.edu" in the To field. Click Send.

Exchange Online (outlook.office.com)

An add-in is required before you are able to access expanded header information in the Office 365 Outlook Web App (OWA). You only have to install this add-in once.

Note: To find the add-in quickly, enter "message header analyzer" in the search box of the office store. 

To report abusive email in the Office 365 Outlook Web App (OWA), forward it to abuse@uark.edu with expanded headers.

  1. Double-click the abusive or spam message to open it in a new window.
  2. Click the "MessageHeaderAnalyzer" link above the body of the message.
  3. Click the Original headers link. Copy the text. 
  4. Click Forward and paste the header information into the message.
  5. Enter "abuse@uark.edu" in the To field. Click Send.

Windows

To report abusive email, forward it to abuse@uark.edu with expanded headers.

  1. Double-click the message to open it in a new window.
  2. Click the File tab, then click Properties.
  3. Highlight the information in the Internet headers field and copy. Click Close.
  4. Click Forward and paste the header information into the message.
  5. Enter "abuse@uark.edu" in the To field. Click Send.

Mac

To report abusive email, forward it to abuse@uark.edu with expanded headers.

  1. Right-click or control-click on the message in the inbox.
  2. Select View Source.
  3. Highlight the expanded header information and copy.
  4. Click Forward and paste the information into the message.
  5. Enter "abuse@uark.edu" in the To field. Click Send.

macOS Mail

To report abusive email, forward it to abuse@uark.edu with expanded headers.

  1. Double-click the message to open it in a new window.
  2. Select View, then Message, then All Headers from the menu bar.
  3. Highlight the header information and copy.
  4. Click Forward and paste the header information into the message.
  5. Enter "abuse@uark.edu" in the To field. Click Send.

Updated 08/07/2018


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