Service Center

The Tech Store Service Center will set up your new device and repair or maintain your old devices.

Email Service Center 479-575-3811

Purchasing a new computer from the Tech Store? For an additional $39 (plus tax), our Service Center will perform operating system updates and pre-install Microsoft Office apps and university-provided antivirus. Add New Device Setup to Your Cart

Repairs Under Warranty

Get your device repaired at little or no cost for issues covered under warranty. This includes: 

-Apple devices* currently under warranty. 
-Dell devices purchased from the Tech Store or through the UA System contract.

*We also offer additional protection plans (AppleCare+ and Safeware) to cover accidental damage repairs for new device purchases.

Note: The Service Center does not currently service iPhones.

Non-Warranty Repairs

Is your device out of warranty? No problem! We repair devices that are up to seven years old.

Basic Services $39: Diagnose and fix issues that do not require major disassembly.

Data Backup & Recovery $20-$99: Backup, recover or transfer to new system or external hard drive up to 500GB.

Virus Removal $79: Remove virus and/or malware and reinstall operating system. 

Advanced Services $99: Diagnose and fix issues that require major disassembly. 

Rates are general estimates for labor only. Cost of parts and/or software not included.

Install Windows on a Mac

Do you love your Mac, even though your college requires Windows? We've got you covered!

You can purchase Windows 10 from the Tech Store, and we will set it up with Boot Camp on your Mac for an additional $99

Departmental Services

The Service Center provides customized image installation and Microsoft updates for newly purchased departmental computers, starting at $49 per device. For an additional $50, we will perform updates at your on-campus location.

Contact us at uasc@uark.edu to request quotes for departmental services. 

Tech Support

The IT Help Desk provides general tech support at no cost. Visit the IT Help Portal or call 479-575-2905 for assistance.

About the Tech Store

The Tech Store provides academic discounts, as well as installation and repairs on Apple and Dell devices. Stop by our on-campus location or shop online.

Hours

Monday - Friday
8 a.m. - 5 p.m.

Saturday - Sunday
Closed