Manage Junk Settings

Microsoft filters email before it reaches your inbox and automatically moves suspicious messages to your Junk Email folder. 

Report Junk: Use the Report Message button to report junk and phishing and help the university and Microsoft's filtering services block similar messages in the future. 

If messages that are not junk are being mistakenly filtered into your Junk Email folder, you can prevent this by adding senders to the Safe Senders list. Learn more about Safe Senders and Blocked Senders lists.
Note: Mac users who do not have the options to update junk settings in the Outlook app can use Outlook on the web to make changes to email filtering.

Outlook on the Web Junk Settings

Update your options for blocking senders and domains, adding safe senders and domains, and adjusting mail filters.

  1. Log into with your UARK email address. 
  2. Click Settings, View all Outlook settings.
  3. Select Mail, Junk email.
  4. Add senders and/or adjust filter settings.

To add a safe sender while viewing a message, click the ". . ." icon to the right of the Forward button, and select Add to Safe senders.

Outlook for Windows Junk Settings

Automatic junk filtering is turned off by default in Outlook for Windows.

Heads up! If you do not allow automatic filtering, messages that were already identified by Microsoft to be malicious can arrive at your inbox, leaving you and the university vulnerable to attacks.

  1. Open Outlook.
  2. Enter “junk” into the search field at the top of the Outlook window.
  3. Select Junk under Actions and then select Junk Email Options.
  4. Set filtering to Low, High or Safe Lists Only. Learn more about levels of protection.

To prevent email from a specific sender from going to Junk, click the Junk button and select "Never Block Sender."