For assistance accessing campus resources from off campus or
setting up any of the resources provided below, please contact us
at the IT Help Desk.
Online: Chat with Tech Support | IT Help Portal
Mon. - Thu. 7 a.m. to midnight
Fri. 7 a.m. to 5 p.m.
Sat. 11 a.m. to 4 p.m.
Sun. 3 p.m. to midnight
Off-Campus Network Access (VPN)
The university's virtual private network (VPN) is essential for remotely accessing BASIS, on-campus remote desktops, servers and other resources.
Store and Share Files
Store, share and collaborate using a file storage solution like Box or OneDrive.
Remote Lab Virtual Desktop
Remote Lab allows students, faculty and staff to access a virtual computer lab desktop from any location.
Online Meetings and VoIP
With a softphone app like Skype for Business, you can make calls from your university number and hold online meetings using your laptop or smartphone. Microsoft Teams offers additional features for group collaboration.
Students, faculty and staff can download a variety of applications without charge or at a discounted rate.
Faculty, instructors, and teaching assistants can call the Remote Teaching Hotline at 479-575-6804 Monday-Saturday from 7 a.m. to 10 p.m., and Sunday from 7 a.m. to 11 p.m.