VoIP Phone Service

Campus phone services are provided with Voice over Internet Protocol (VoIP). VoIP is a digital communication solution that can be used with physical office phones or on mobile devices from anywhere with an internet connection.

Request VoIP for New User Request Training Report an Issue

Heads up! Starting August 17, 2020, all new phone accounts are provisioned with Microsoft Teams. This change was made to prepare for the discontinuation of Skype for Business in July 2021. We recommend all employees with Skype for Business as their VoIP app opt into Microsoft Teams for VoIP

Desk phone issues? If you have reset your UARK password, you must sign out of your desk phone and then sign back in.

Emergency Response Location (ERL)

When calling 911 from a physical desk phone on campus, the location is automatically available to the dispatch operator for quick emergency response. You are responsible for ensuring your ERL is up to date.

ADA Accessibility

Assistance is available for VoIP users needing an accommodation due to a disability. 

Faculty/Staff: Contact the Office of Equal Opportunity and Compliance at titlevii@uark.edu or 479-575-4019.

Students: Contact the Center for Educational Access at ada@uark.edu or 479-575-3104.