VoIP Phone Service
Heads up! For the most up to date information and resources, visit the IT Help Portal to browse a full list of services and instructions.
Desk device issues? If you have reset your UARK password, you must sign out of your device and then sign back in.
Get Started with VoIP
Departmental VoIP Devices
Additional VoIP services are available for departmental phone numbers, including auto-attendant
call trees.
Update Your Location
When calling 911 from a physical desk phone on campus, the location is automatically
available to the dispatch operator for quick emergency response. You are responsible
for ensuring your Emergency Response Location (ERL) is up to date.
Securing Your Phone
VoIP devices are not immune to phishing attempts and spam calls, also known as call spoofing.
ADA Accessibility
Assistance is available for VoIP users needing an accommodation due to a disability.
Faculty/Staff: Contact the Office of Equal Opportunity and Compliance at titlevii@uark.edu or 479-575-4019.
Students: Contact the Center for Educational Access at ada@uark.edu or 479-575-3104.